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Divine Antiques

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Payment

We accept Visa, MasterCard, Discover, American Express, Debit Cards, PayPal and more. You do not need a PayPal account to make a purchase/process payment.  Please contact us if you prefer check, money order or other payment method.
 
    

Linda K. Kraai
Divine Antiques, llc

P.O. Box 1286

Gresham, OR 97030~0286
USA

Domestic Shipping and Handling Time

Buyer prepays domestic shipping, which includes insurance, via USPS Priority Insured mail, unless otherwise stated.  Multiple purchases, made on a single day will gladly be combined.
Our
Shipping Rate Chart provides detailed cost information.
Merchandise paid via electronic methods usually ships within 48 hours. (business days)  Other payment methods ship upon clearance; approximately ten business days.

International Shipping

As credit card merchants we are required to ship any item valued at $250.00 or more with Insurance AND delivery confirmation.  For International shipping USPS Express (or equivalent) is often the only option that meets this requirement.
Unfortunately most countries prohibit Express shipping of gold, silver or platinum. Subsequently,
if the value exceeds $250.00 we CANNOT ship any precious metal, in any form, to an International location.
We CAN ship gold and silver purchases of
less than $250.00 to most International locations.  Non-metal purchases, valued at $250.00 or more, can be shipped Internationally via Express, however be advised, this method is more expensive than USPS Priority.
Please inquire in advance regarding cost.
      

Custom documents will be accurately completed; we cannot be held responsible for customs delays, fees or other issues.

Insurance

Insurance is required and is included in the Shipping cost.  Once shipped, if purchase fails to arrive or arrives damaged, (we have never had this happen) Buyer should notify us immediately to initiate Insurance based refund from shipper.  We will provide shipping, insurance and tracking forms in a timely manner and refund will be made by Shipper, (USPS/UPS) directly to Buyer.

Terms of Sale


We specialize in antique, vintage and estate items, so unless otherwise noted all merchandise has been previously owned and is in used condition.  Every item is carefully inspected, cleaned/polished if deemed appropriate, photographed and carefully described, including current condition and any noted imperfections, regardless how minor.  If description does not include information buyer requires, please contact us prior to purchase for additional details and/or clarification.

Refunds

If we make a substantial/significant omission, error or oversight in our description or photographs, we will gladly refund total purchase price, including shipping and insurance. Merchandise must be returned in original condition.

Privacy

Cookies:  In order to enhance visits and enable the full functionality offered by this website, cookies are used in several ways; for example, to store viewing options for displaying thumbnail images and website trust seals.
Also, like many websites, we use automatic data collection tools such as cookies to collect certain standard information, like browser type, clickstream info, common search words, popular site pages and number of site visitors, etc.  These site statistics are gathered automatically by the webserver that hosts this site and are accessed and viewed only by Divine Antiques to determine user preferences and better understand site usage, enabling us to improve contents, products and overall user site experience.
In addition, this website includes the AddThis widget plugin, an interactive mini-program installed to enhance visitor website experience by facilitating convenient sharing of site content on a variety of social networking, community, blogging, bookmarking and other popular sites.  Cookies may be set by this widget to enable it to function properly.

Data Release:  This site is owned, operated, updated and maintained by Divine Antiques, llc.  We do not sell, rent or otherwise distribute personal customer information.
We may however, disclose information when given permission by the user, or when required or requested to do so by law, court order or other government, enforcement, or regulatory agency. Additionally, in the event of an abusive user, we may release information to block user or to submit complaint to that user's Internet Service Provider.

Security

The security of personal customer information is extremely important to us. We maintain strict physical, electronic, and procedural safeguards to secure private information.
With that standard in mind we partnered with PayPal and Roman Cart to ensure your entire shopping cart and checkout process is encrypted using industry leading Secure Socket Layer (SSL) technology.  This is true 128 bit (minimum) encryption, even for older browsers, up to 256 bit for more current versions, EV (Extended Validation) SGC (Server Gated Cryptography) SSL, allowing safe and secure transfer of sensitive information for all of our customers.
Furthermore, both PayPal and Roman Cart are secured by VeriSign, the Internationally trusted provider of Internet security utilized by over 93% of Fortune 500 companies, as well as the worlds 40 largest banks. You will see the VeriSign Seal on our checkout pages, indicating your transactions are secure.
We have also taken the extra steps to become PayPal verified and Go Daddy Certified, ensuring confidence in communications and transactions, so you know our web site can be trusted.
If you have any questions about security or any other Divine Antiques policy, please send an email to our Customer Service department via top navigation bar Contact link.

Policies

Email Form.

Links

This website contains links to other Internet sites.  To help protect our valued visitors we do regularly monitor and review all linked sites, however we have no control over the privacy practices or content of any sites to which we provide courtesy links, so please utilize standard browsing precautions and check applicable privacy policies when following links to other websites.

Additional Disclosures

The above posted Policies are effective as of  August 8, 2010.  While we do not presently anticipate any significant changes to our policy practices we reserve the right to change these Policies at any time, and will post said changes here as soon as they go into effect.  Please refer back to this Policy page on a regular basis.

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