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Payment
We accept Visa, MasterCard, Discover, American Express, Debit Cards, PayPal
and more. You do not need a PayPal account to make a purchase/process payment. Please
contact us if you prefer check, money order or other payment method.
Linda K. Kraai
Divine Antiques, llc
P.O. Box 1286
Gresham, OR 97030~0286
USA
Domestic Shipping and Handling Time
Buyer prepays domestic shipping, which includes
insurance, via USPS Priority Insured mail, unless otherwise stated. Multiple purchases,
made on a single day, gladly combined.
Our Shipping Rate Chart provides detailed information.
Merchandise paid via electronic methods usually ships within 48 hours. (business
days) Other payment methods ship upon clearance; approximately ten business days.
International Shipping
As credit card merchants we are required to ship any item valued
at $250.00 or more with Insurance AND delivery confirmation. International USPS
Express (or equivalent) is the only option that meets this requirement. Unfortunately
most countries prohibit Express shipping of gold, silver or platinum. Subsequently,
if the value exceeds $250.00 we CANNOT ship any precious metal, in any form, to an
International location. We CAN ship gold and silver purchases of less than $250.00
to most International locations. Non-metal purchases, valued at $250.00 or more,
can be shipped Internationally via Express, however be advised, this method is much
more expensive than USPS Priority.
Please inquire in advance regarding cost.
Please inquire in advance regarding cost.
Custom documents will be accurately completed; we cannot be held responsible for customs delays, fees or other issues.
Insurance
Insurance is required and is included in the Shipping cost. Once shipped,
if purchase fails to arrive or arrives damaged, (we have never had this happen) Buyer
should notify us immediately to initiate Insurance based refund from shipper. We
will provide shipping, insurance and tracking forms in a timely manner and refund
will be made by Shipper, (USPS/UPS) directly to Buyer.
Terms of Sale
We specialize in antique, vintage and estate items, so unless otherwise
noted all merchandise has been previously owned and is in used condition. Every
item is carefully inspected, cleaned/polished if deemed appropriate, photographed
and carefully described, including current condition and any noted imperfections,
regardless how minor. If description does not include information buyer requires,
please contact us prior to purchase for additional details and/or clarification.
Refund
If we make a substantial/significant omission, error or oversight in our description
or photographs, we will gladly refund total purchase price, including shipping and
insurance. Merchandise must be returned in original condition.
Privacy
This site is owned, operated, updated and maintained by Divine Antiques, llc.
We do not sell or rent any customer information. We do review our web site statistics
in house; based on site traffic we analyze which pages are frequently accessed and
common search words entered in the Search function. This information allows us to
determine user preferences, so site content can be better tailored to user need.
Security
We have partnered with PayPal and Roman Cart, so your entire shopping cart
and checkout process is encrypted using industry leading Secure Socket Layer (SSL)
technology. This is true 128 bit (minimum) encryption, even for older browsers,
up to 256 bit for more current versions, EV (Extended Validation) SGC (Server Gated
Cryptography) SSL, allowing safe and secure transfer of sensitive information for
all of our customers.
Furthermore, both PayPal and Roman Cart are secured by VeriSign,
the Internationally trusted provider of Internet security utilized by over 93% of
Fortune 500 companies, as well as the worlds 40 largest banks. You will see the
VeriSign Seal on our checkout pages, indicating your transactions are secure.
We have
also taken the extra steps to become PayPal verified
and
Go Daddy Certified, ensuring confidence in communications and transactions, so you
know our web site can be trusted.
Policies
